At SugarHouse Casino, we strive to give our Team Members an enjoyable work experience that serves them as individuals.
As evidence of our commitment to the team, we have been voted one of Philadelphia's Best Places to Work by our Team Members for TWO consecutive years. Woohoo!
- Competitive Pay: We frequently review/adjust pay to maintain competitive wages in the industry.
- 401K: Immediate vesting; 100% company match on first 3% of deposited funds; 50% company match on second 2% of deposited funds 4% match on 5% Team Member contribution!
- Tuition Reimbursement: Receive up to $5,000 per calendar year for work related course-work.
- Health Insurance: Choice of PPO or HMO administered by Independence Blue Cross; SugarHouse pays majority of premium.
- Domestic Partner Benefit: Health coverage for committed partnerships.
- Free Employee Vision Coverage: Every 24 months free exam, discounts towards glasses and contacts.
- Free Long Term Disability: 100% employer paid, team member receives 60% of pay.
- Free Term Life Insurance: $10K for Team Member and family's financial protection.
- Free Uniforms: To ensure our Team Members are dressed for success.
- Free Parking: On-site and secure.
- Discount Meals: $3.00 for Team Members in our buffet-style Team Member Dining Room.
- 16+ Days Paid Time Off (+years service): Flexible time off for Team Members to use at their convenience.
- Perfect Attendance Bonus: Team Members eligible to be rewarded quarterly.
- Service Bonus: Based on customer evaluations, up to $150 per quarter.
- Annual Merit Based Increase: Based on individual performance evaluations; above industry averages.
- GM Hotline: "No Door" policy; direct line to General Manager 24/7.
- Focus Groups: Integral feedback from our Team Members on a regular basis.
- GM Board of Review: Team Member requested review of discipline by General Manager.
- Sweet Rewards: Gift incentives to recognize Team Members who deliver superior customer service.
- SugarHouse Leave: Up to 12 weeks of medical leave for Team Members who don't yet qualify for FMLA; available on DAY ONE of employment.
- Catching You at Your Best: Always looking for ways to celebrate Team Member's outstanding performance, including Prize Patrol.
- Promotion from Within: All positions posted internally; preference given to current Team Members who are looking to grow within the company.